Starting today, LiveSession lets you watch your live users with almost no-delay streaming. Clicking on the "Go live" button, allow you to turn on the live preview: 

To give you more information, we display if the user is active or the user's mouse isn’t moving (inactive), or the user is in another tab (unfocused):

This functionality and our customer support software integrations like Intercom, LiveChat, or Zendesk can make your support process easier. 

Live preview is currently in the Beta phase, so feel free to let us know what you think about it!