Check out the tutorial on how to connect Zapier: https://livesession.io/help/zapier-integration/

Today, we are thrilled to announce that Metrics are now in open beta and being rolled out to everyone, bringing quantitative analytics into LiveSession! 

What are Metrics?

With Metrics, you can track key interactions and KPIs on your site or application. Metric can be one of those types:

• Sessions - Count of sessions
• Unique Users - Count of unique users in sessions (e.g. how many users registered last month)
• Events - the number of times the selected event happened (e.g. how many times users clicked on the signup button)
• Properties - The count of numeric properties in the sessions. You can count the value using Sum, Max, Min, Average functions (e.g.. a count of the duration across the sessions or a average page load time)

The definition of metric can include filters that narrow the input data for the metric. 

The result of the Metric can be displayed as:

• Trend - Displaying the sum of sessions, users, events, or properties over a period of time. The interval of this metric depends on the time range. For a single day, metric shows values in hourly intervals, for days (up to 30) in daily intervals, and for more than 30 days in weekly intervals.
  
  
  
  
  
• Number - A single number representing the count of sessions, users, events, or properties. For time-based properties, the unit is also presented.
   
  
  

• Dimensional - List of the most accurate values grouped by the selected property. For instance, count of console errors grouped by country, system, or browser. Dimensional metric shows up to 10 top values. 

  
  

  

Combining Metrics with Sessions

The sessions list applicable to Metrics, will be provided below the data visualization. You can click on the play button to navigate to a session. 

Adding Metrics to Dashboards

Dashboards are currently under development, so adding Metrics there is not available yet. This functionality will be available when we release Dashboards.

Upcoming improvements

We are planning to improve metrics with those functionalities in the upcoming months:

• Support events in dimensional metric
• Comparing segments or time ranges in metric 
• Support for custom properties in grouping for dimensional metric
• Filtering by dimension in metric’s sessions list
  
  

During this open beta phase, Metrics remain free to use for everyone. We welcome your feedback about how you’re using Metrics, what you’re having issues with or any ideas on what you’d like to see in Metrics. Give it a try, and let us know what you think.

For example, those URLs:
www.my-sample-store.com/product/mango-123
www.my-sample-store.com/product/lemon-456
www.my-sample-store.com/product/organe-798

It can be treated as a single “Product Page”
www.my-sample-store.com/product/**

Pages can be used as a filter in session search. In the future, we will allow the use of Pages in Click maps.

Today, we’re excited to announce a powerful new feature for LiveSession: the ability to use Webhooks as a delivery channel for Alerts.

Webhooks are a powerful tool for developers, allowing them to receive real-time notifications when events occur in their applications. This makes them an ideal delivery channel for LiveSession's Alerts, which notify users when key events occur in their applications.

Learn more about how to start using Webhooks on our developers' site: https://developers.livesession.io/webhooks/introduction/

If you have any questions about setting up Webhooks, our support team is always here to help.

We have made managing filters easier. From now, you can change the filter type directly for the filters list. Also, filters are grouped now, so adding an event or property filter shows you only possible filters for the section:

Event filters:

Property filters:

Starting today, LiveSession lets you watch your live users with almost no-delay streaming. Clicking on the "Go live" button, allow you to turn on the live preview: 

To give you more information, we display if the user is active or the user's mouse isn’t moving (inactive), or the user is in another tab (unfocused):

This functionality and our customer support software integrations like Intercom, LiveChat, or Zendesk can make your support process easier. 

Live preview is currently in the Beta phase, so feel free to let us know what you think about it!

Today, we are excited to announce a major change to LiveSession – a new and cleaner user interface! Our team has worked hard to make LiveSession easier to use and more visually pleasing.

The new UI enhances the user experience and makes navigating LiveSession more intuitive.

We’ve also made subtle changes to the design and color palette, resulting in a more attractive and professional look.

We hope you’ll enjoy the new UI as much as we do. As always, we value your feedback and comments, so please let us know what you think on Intercom or Email!

LiveSession allows you to create business-friendly names for the most crucial events in your application. This makes data more understandable for you and your team. For example, if there is an event that defines a click on an element with text “Sing up”,  you can define it as a “Sign up” event. 

Defined Events can be created under the Settings tab. Once created, Defined Devents can be used like any other filter:

We have improved search filtering. You can now easily exclude sessions from the results based on filters and focus on finding the results most relevant to your needs.

To use this, select the "Exclude" option in the search panel and choose the filter condition to exclude sessions with this value from the results.

Good news! Rage Clicks, Error Clicks, Console Errors, and Network Errors are now supported in Alerts notifications. You can get instant Slack notifications about errors that occurred in your app:

Connect Slack integration to LiveSession and start receiving important notifications.