LiveSession allows you to create business-friendly names for the most crucial events in your application. This makes data more understandable for you and your team. For example, if there is an event that defines a click on an element with text “Sing up”,  you can define it as a “Sign up” event. 

Defined Events can be created under the Settings tab. Once created, Defined Devents can be used like any other filter:

We made security improvements to protect your LiveSession code from being added to unauthorized sites by creating a list of trusted domains.

Using trusted domains, you can create a list of domains that you know and trust. Only those domains will be allowed to start recording. It won't work if someone tries to add your script to any website outside your trusted list.

You can set up your trusted domain in Settings -> Websites -> (chose website) -> Settings -> Trusted Domains. 

By default, the list is empty, which means every domain is allowed. 

The user with the owner role has the most powerful privileges with access to all LiveSession sections. There can be only one owner at a time, so in some cases, you might want to transfer your organization ownership to another person. From now on, you can do it by switching the user role to "Owner". 

We're excited to announce that Alerts notifications are now available!  

Integrate LiveSession with Slack and get instant notifications about important events made by users. This integration sends notifications from LiveSession Alert to Slack.

Read more about how to start with alerts here.

We hope you find this new feature helpful. As always, let us know if you have any questions or feedback.

We are excited to announce that DevTools: Network Logs are now available! This new feature will help you debug network requests and responses.

Read our help article and start capturing network requests. 

We hope you find this new feature helpful! If you have any questions or feedback, please let us know.

It's possible to delete individual sessions from now. To delete session open right-top dropdown in playback view, and click delete. This option is only visible for users with admin and owner role permissions.

Please note that deleting sessions will not refill your session quota.

We’re introducing an easier way to protect sensitive content from being recorded. From now on, you can exclude elements by creating a rule in LiveSession's application. 

This feature is available in website settings under the "Recording elements" tab. To create a new rule, click on the "Add rule" button and add a selector of the element you want to anonymize. Please note that the child nodes will be affected too (eg. excluding "body" will anonymize the whole page). Also, changes in the rules are applied to future sessions only.

You can now export data from your LiveSession account. Log in to your account, click on “Sessions” in the left-hand menu and click on the Export button in the upper right corner of the list. The export will include data of users or events (coming soon) that match the criteria you set using the Filters.

To export data, choose the Export name, Data type (Users or Events [coming soon]), and file format. After clicking on the "Export" button, you will receive an email with a link to the file. Data will be also available under the Settings > Exports tab.

From now on, you can set the minimum length of a session you’d like to track. By default, we start recording sessions immediately after your user visits the website, but you can choose to cut off all sessions that don’t meet the minimum length criteria.

Learn more about how it works here.

We have launched our new Zendesk integration! You can install it straight from the Zendesk Marketplace. It adds links to your identified user’s latest sessions in the ticket view: