We are excited to announce that DevTools: Network Logs are now available! This new feature will help you debug network requests and responses.

Read our help article and start capturing network requests. 

We hope you find this new feature helpful! If you have any questions or feedback, please let us know.

It's possible to delete individual sessions from now. To delete session open right-top dropdown in playback view, and click delete. This option is only visible for users with admin and owner role permissions.

Please note that deleting sessions will not refill your session quota.

We’re introducing an easier way to protect sensitive content from being recorded. From now on, you can exclude elements by creating a rule in LiveSession's application. 

This feature is available in website settings under the "Recording elements" tab. To create a new rule, click on the "Add rule" button and add a selector of the element you want to anonymize. Please note that the child nodes will be affected too (eg. excluding "body" will anonymize the whole page). Also, changes in the rules are applied to future sessions only.

You can now export data from your LiveSession account. Log in to your account, click on “Sessions” in the left-hand menu and click on the Export button in the upper right corner of the list. The export will include data of users or events (coming soon) that match the criteria you set using the Filters.

To export data, choose the Export name, Data type (Users or Events [coming soon]), and file format. After clicking on the "Export" button, you will receive an email with a link to the file. Data will be also available under the Settings > Exports tab.

From now on, you can set the minimum length of a session you’d like to track. By default, we start recording sessions immediately after your user visits the website, but you can choose to cut off all sessions that don’t meet the minimum length criteria.

Learn more about how it works here.

We have launched our new Zendesk integration! You can install it straight from the Zendesk Marketplace. It adds links to your identified user’s latest sessions in the ticket view:

We’ve just launched a long-awaited feature: Funnels. With LiveSession Funnels, you can track sets of actions your users take while visiting your website. See which parts of your customers’ purchase path could be improved or increase conversion rates on your subscription forms.

To create your first funnel, simply open the Funnels tab:

From here, you can view, edit, duplicate and analyze funnels you already created. When creating a funnel, you can use any of the LiveSession filters.

We're happy to announce a Beta version of LiveSession's REST API!

From now, you'll be able to retrieve information about your data programmatically. You can, for example, use the API for a deeper analysis of the data collected by LiveSession.

To get started, go to Settings > API Tokens and then click the "Create Token" button.

If you need more technical details, take a look at LiveSession Developers.

If you identify your users with their email addresses and want to provide a link to a list of specific user’s sessions (i.e. from your CRM), you can do that using the following URL template:

https://app.livesession.io/app/sessions?email={{email}}

We’re taking our integration with LiveChat to the next level.

From now on, it’ll be easier to connect LiveSession to a market-leading live chat solution and add context to each conversation you are having.

With just a couple of clicks, you can add more context to every conversation you are having. Our LiveChat integration will add a link to the user’s session to each chat so that you can access it easily.

Get to know what the user you are talking to was doing on your website and enchant your visitors with excellent support:

Integrating LiveChat with LiveSession makes it easier to provide customer support and debug technical issues.

Start using our LiveChat integration now, visit LiveChat in Integrations Marketplace.