We're excited to introduce a powerful new feature in LiveSession – Event Properties Aggregation!

With this update, you can now perform sum, average, minimum, and maximum calculations on event properties directly within Metrics. This functionality gives you the ability to derive deeper insights from your custom events, such as:

• Calculating the total revenue from subscriptions.
• Finding the average subscription price.
• Identifying the highest or lowest values for any tracked property.

This feature opens up new possibilities for data analysis, enabling you to easily track and measure key metrics relevant to your business. 

Learn more here: https://help.livesession.io/en/articles/8795033-metrics

Give it a try and let us know what you think!

We're thrilled to introduce a new feature you've been asking for Refining events in LiveSession! 

The "Refine Events" feature allows users to add event properties to their custom events for more detailed analysis and insights. By refining events with specific properties and values, users can filter sessions, create metrics, and add funnel steps that provide granular details about user interactions. 

You can pass any properties you want. For e-commerce, this could include information about the value of the product added to the cart, the name of the product, or the quantity. For SaaS products, it could be the name of the plan, the currency, the number of users, and more. This flexibility allows you to capture a wide range of data points to enrich your event tracking and analysis.

Unlock Detailed Insights with Refine Event

• Add Custom Events with properties: Enhance your custom events by adding specific properties and values. For instance, refine a "Signup" event with properties like "from" and values such as "Header," "Hero," or "Footer" to gain more context on user actions. See how to add Custom Events
• Filter Sessions: Use refined custom events to filter sessions based on specific criteria. Analyze user behavior more precisely by focusing on refined properties.
• Create Detailed Metrics: Develop metrics that provide insights into specific user interactions, like the conversion rate of users signing up from different sections of your site.
• Add Funnel Steps: Incorporate refined events into your funnel analysis for a clearer understanding of user journeys and behaviors.

Future Enhancements

We're planning to extend the Refine Event feature to include properties for all events, not just custom events. Soon, you'll be able to refine standard events such as "Clicked" or "Visited URL" events.

Note

The Refine Event feature currently works only for custom events with added custom properties, available in the Pro plan. See how to add Custom Events

Read more about the Refine Event feature: https://help.livesession.io/en/articles/9711497-refine-events

We believe this feature will become an essential part of your analytics toolkit, providing deeper insights and helping you make more informed decisions.

As always, we're eager to hear your feedback and see how you leverage the Refine Event feature to enhance your data-driven strategies.

Hey LiveSession users!

We’re thrilled to announce the launch of our brand new Home tab, designed to make your experience smoother and more efficient. Here’s a quick rundown of what the Home tab offers and how it can benefit you:

🔍 Quick Access to Features Find shortcuts to all the most frequently used features in LiveSession. Now, everything you need is just a click away, saving you time and effort.

💬 Provide Feedback Your thoughts matter! Use the Home tab to share your feedback and suggestions directly with us. This helps us understand your needs better and improve LiveSession for everyone.

🔗 Suggested Integrations Looking to enhance your workflow? The Home tab suggests useful integrations with other tools to help you get the most out of LiveSession.

📋 Comprehensive Feature List Discover the full range of LiveSession’s capabilities. The Home tab provides a complete list of features so you can explore everything we have to offer.

We’re committed to making the Home tab even better with your feedback. Let us know how we can improve it for you!

Happy browsing in your new Home tab! 🚀

Best,
The LiveSession Team

We are thrilled to announce a new upgrade for Shopify users on LiveSession! The event list in the session player will now include product photos, names, and prices for 'Added to Cart' events, providing a more detailed and comprehensive view. Additionally, this upgrade also applies to 'Product Viewed' events, where you can now see the photo and name of the product viewed by the user.

What's New?

• Product Photos: Easily see which products have been added to the cart or viewed by the user with clear, detailed images.
• Product Names: Quickly identify the products added to the cart or viewed by their names.
• Product Prices: View the total price and price per item for a more transparent shopping experience (for 'Added to Cart' events).

How Does It Work?

When a user adds a product to their cart or views a product, the event list in the session player will now display the product photo, name, and for 'Added to Cart' events, the price. This offers a more detailed overview of the cart's contents and the products viewed.

We're thrilled to announce that LiveSession is now seamlessly integrated with Shopify, marking a significant leap forward in optimizing your online store's performance. By bridging LiveSession's detailed analytics with Shopify, you unlock a comprehensive understanding of your customers' behaviors, empowering you to enhance their shopping experience, minimize checkout drop-offs, and significantly boost your sales.

What does this mean for your Shopify store?

• Effortless Installation: Whether you're a new or existing LiveSession user, integrating with your Shopify store is straightforward. Follow our step-by-step guide to get started.
• Automatic Event Tracking: From the moment LiveSession is installed, your store will begin tracking user interactions like "Added to Cart", "Product Viewed", "Ordered" and more, providing you with actionable insights right out of the gate.
• Deep Dive Analytics: Utilize Session Replays, Funnels, Dashboards & Metrics, Heatmaps, and Event Tracking to gain a clear view of customer journeys, identify bottlenecks, and optimize your store layout and product placements for improved conversions and customer satisfaction.

Do you have a Shopify store? Install our integration to take your analytics to the next level: https://apps.shopify.com/livesession-app

We're excited to share something you've asked for: Dashboards in LiveSession! This new feature makes it easy to see and understand your data, helping you make better decisions quickly.

Discover the Power of Dashboards

• Metrics Visualization: Use Single Metric cards for quick insights into key indicators like average order value. Monitor Trends to track changes over time and use Dimensional cards to compare data across various criteria for thorough analysis.
• Diverse Metrics Tracking: Track different data types such as sessions, users, events, and properties. Use functions like Sum, Max, Min, and Average for in-depth analysis tailored to your needs.
• Contextual Text Cards: Add explanatory text or context to your dashboards to guide viewers through your data story, making your insights accessible to everyone.
• Easy Customization and Sharing: Create a dashboard that reflects your priorities, and choose to share your insights with team members or keep them private.

Getting Started

Creating your dashboard is simple:

1. Navigate to Dashboards: Find the "Dashboards" tab on the LiveSession platform.
2. Create Your Dashboard: Start by clicking "Create new dashboard" and then "Add your first card" to select from our library or create a new metric.
3. Customize and Organize: Arrange your cards, add context with text, and save your layout.
4. Share Your Insights: Decide on the visibility of your dashboard to enhance collaboration across your team.

Read more about dashboards: https://help.livesession.io/en/articles/8984925-dashboards

We believe these dashboards will become an indispensable part of your analytics toolkit, streamlining your data analysis and enhancing your decision-making process.

As always, we're eager to hear your feedback and see how you leverage Dashboards to boost your data-driven strategies.

Check out the tutorial on how to connect Zapier: https://livesession.io/help/zapier-integration/

Today, we are thrilled to announce that Metrics are now in open beta and being rolled out to everyone, bringing quantitative analytics into LiveSession! 

What are Metrics?

With Metrics, you can track key interactions and KPIs on your site or application. Metric can be one of those types:

• Sessions - Count of sessions
• Unique Users - Count of unique users in sessions (e.g. how many users registered last month)
• Events - the number of times the selected event happened (e.g. how many times users clicked on the signup button)
• Properties - The count of numeric properties in the sessions. You can count the value using Sum, Max, Min, Average functions (e.g.. a count of the duration across the sessions or a average page load time)

The definition of metric can include filters that narrow the input data for the metric. 

The result of the Metric can be displayed as:

• Trend - Displaying the sum of sessions, users, events, or properties over a period of time. The interval of this metric depends on the time range. For a single day, metric shows values in hourly intervals, for days (up to 30) in daily intervals, and for more than 30 days in weekly intervals.
  
  
  
  
  
• Number - A single number representing the count of sessions, users, events, or properties. For time-based properties, the unit is also presented.
   
  
  

• Dimensional - List of the most accurate values grouped by the selected property. For instance, count of console errors grouped by country, system, or browser. Dimensional metric shows up to 10 top values. 

  
  

  

Combining Metrics with Sessions

The sessions list applicable to Metrics, will be provided below the data visualization. You can click on the play button to navigate to a session. 

Adding Metrics to Dashboards

Dashboards are currently under development, so adding Metrics there is not available yet. This functionality will be available when we release Dashboards.

Upcoming improvements

We are planning to improve metrics with those functionalities in the upcoming months:

• Support events in dimensional metric
• Comparing segments or time ranges in metric 
• Support for custom properties in grouping for dimensional metric
• Filtering by dimension in metric’s sessions list
  
  

During this open beta phase, Metrics remain free to use for everyone. We welcome your feedback about how you’re using Metrics, what you’re having issues with or any ideas on what you’d like to see in Metrics. Give it a try, and let us know what you think.

For example, those URLs:
www.my-sample-store.com/product/mango-123
www.my-sample-store.com/product/lemon-456
www.my-sample-store.com/product/organe-798

It can be treated as a single “Product Page”
www.my-sample-store.com/product/**

Pages can be used as a filter in session search. In the future, we will allow the use of Pages in Click maps.

Today, we’re excited to announce a powerful new feature for LiveSession: the ability to use Webhooks as a delivery channel for Alerts.

Webhooks are a powerful tool for developers, allowing them to receive real-time notifications when events occur in their applications. This makes them an ideal delivery channel for LiveSession's Alerts, which notify users when key events occur in their applications.

Learn more about how to start using Webhooks on our developers' site: https://developers.livesession.io/webhooks/introduction/

If you have any questions about setting up Webhooks, our support team is always here to help.