We're excited to bring you enhancements to our Funnels feature that give you deeper insights into your user journey and conversion metrics.

1. Conversion Rate, Right Up Front

You can now see the overall conversion rate for your entire funnel directly in the display container, making it easier to quickly assess funnel performance.

Try This: Set up an onboarding funnel and see if you can spot any drop-off points in a single glance.

2. See the Revenue Your Funnels Bring In

Want to know the actual dollar value of your funnel conversions? If your last funnel step has a number property (like order value or subscription price), you can now see the total revenue from things like new signups or completed purchases. It’s like putting a price tag on your funnel’s success!

Try This: Build an eCommerce checkout funnel and check out the total revenue from completed orders.

3. Track Users or Sessions—Your Choice

We’ve added some flexibility so you can track what matters most to you. Want to see how many individual users complete a step, like onboarding? Go with unique users. Or maybe you’re curious about repeat actions, like how often folks interact with your cart? Choose sessions instead. It’s all about getting the insights you need.

Try This: Test a SaaS activation funnel with unique users, then switch to sessions to see how many times the activation actions happened.
Which option’s your go-to? We’re curious to hear how you’re using this!

4. Filter Like a Pro
Our LiveSession filters are now part of Funnels, so you can zoom in on specific users or sessions by things like location, device, or behavior. Want to focus on users from a certain campaign? You’re in control, and it’s super easy to get those razor-sharp insights.

Try This: Filter your funnel to only include users from a recent marketing campaign and see how it’s performing.

Why These Changes Matter

These enhancements make it easier than ever to understand your users, optimize conversions, and drive revenue. Whether you’re a SaaS team aiming to increase trial-to-paid conversions or an eCommerce business streamlining checkout flows, our updated Funnels feature gives you the tools to succeed.

Get Started Today

Log in to your LiveSession account to explore these new features, or check out our help center for setup guides and best practices. Not a user yet? Start a free trial to see how LiveSession can transform your analytics.

Have questions or feedback? Reach out to our team at support@livesession.io or book a personalized demo to see these features in action.

Happy analyzing,

The LiveSession Team

We are refreshing the Session List with slick new icons to save YOU time!

Every session’s unique, so we’re helping you spot the ones that matter most—fast 🏎️💨

What’s New? Icons on the Sessions List for:

• Custom Events: Catch key actions like sign-ups!
• Error Clicks: Spot those issues before they escalate. 
• Error Logs: Troubleshoot like a pro.
• Rage Clicks: Spot user frustration in a snap.
• Click Count: Gauge engagement instantly.

+ Start URL information right in the Sessions list

Just dive in! How are these icons boosting your workflow? We can't wait for your feedback about the fresh look.

We’re excited to roll out a new way for you to explore and interact with LiveSession—the Demo Project! Whether you’re new to the platform or a seasoned pro, you can now access LiveSession with realistic sample data to dive into all our features.

🔍 How does it work?
You’ll find the "View demo project" button in three places:

• In the websites/projects dropdown,
• In your profile dropdown,
• Or directly from the Home tab.

Once you click it, you can choose between SaaS or Ecommerce datasets (with more options coming soon!). Each dataset is fully equipped with everything you need to explore:

• Dashboards
• Metrics
• Funnels
• Segments
• Custom events
• Sessions

💡 Why should you try it?

• Hands-on learning: Get a real feel for how LiveSession works without needing to set up tracking or use your own data.
• Explore key features: Walk through dashboards, analyze metrics, and try out funnels—all on real-world data examples.
• Experiment freely: Test out new ideas, practice segmenting data, and discover insights without impacting your own projects.

👥 Who is it for?

• New users: Fast-track your learning and get to know the platform right away.
• Existing users: Try advanced features with real scenarios to enhance your workflow.

Ready to dive in? Head to the dropdown and click "View demo project" to get started with SaaS or Ecommerce data now!

We're excited to introduce a powerful new feature in LiveSession – Event Properties Aggregation!

With this update, you can now perform sum, average, minimum, and maximum calculations on event properties directly within Metrics. This functionality gives you the ability to derive deeper insights from your custom events, such as:

• Calculating the total revenue from subscriptions.
• Finding the average subscription price.
• Identifying the highest or lowest values for any tracked property.

This feature opens up new possibilities for data analysis, enabling you to easily track and measure key metrics relevant to your business. 

Learn more here: https://help.livesession.io/en/articles/8795033-metrics

Give it a try and let us know what you think!

We're thrilled to introduce a new feature you've been asking for Refining events in LiveSession! 

The "Refine Events" feature allows users to add event properties to their custom events for more detailed analysis and insights. By refining events with specific properties and values, users can filter sessions, create metrics, and add funnel steps that provide granular details about user interactions. 

You can pass any properties you want. For e-commerce, this could include information about the value of the product added to the cart, the name of the product, or the quantity. For SaaS products, it could be the name of the plan, the currency, the number of users, and more. This flexibility allows you to capture a wide range of data points to enrich your event tracking and analysis.

Unlock Detailed Insights with Refine Event

• Add Custom Events with properties: Enhance your custom events by adding specific properties and values. For instance, refine a "Signup" event with properties like "from" and values such as "Header," "Hero," or "Footer" to gain more context on user actions. See how to add Custom Events
• Filter Sessions: Use refined custom events to filter sessions based on specific criteria. Analyze user behavior more precisely by focusing on refined properties.
• Create Detailed Metrics: Develop metrics that provide insights into specific user interactions, like the conversion rate of users signing up from different sections of your site.
• Add Funnel Steps: Incorporate refined events into your funnel analysis for a clearer understanding of user journeys and behaviors.

Future Enhancements

We're planning to extend the Refine Event feature to include properties for all events, not just custom events. Soon, you'll be able to refine standard events such as "Clicked" or "Visited URL" events.

Note

The Refine Event feature currently works only for custom events with added custom properties, available in the Pro plan. See how to add Custom Events

Read more about the Refine Event feature: https://help.livesession.io/en/articles/9711497-refine-events

We believe this feature will become an essential part of your analytics toolkit, providing deeper insights and helping you make more informed decisions.

As always, we're eager to hear your feedback and see how you leverage the Refine Event feature to enhance your data-driven strategies.

We are thrilled to announce a new upgrade for Shopify users on LiveSession! The event list in the session player will now include product photos, names, and prices for 'Added to Cart' events, providing a more detailed and comprehensive view. Additionally, this upgrade also applies to 'Product Viewed' events, where you can now see the photo and name of the product viewed by the user.

What's New?

• Product Photos: Easily see which products have been added to the cart or viewed by the user with clear, detailed images.
• Product Names: Quickly identify the products added to the cart or viewed by their names.
• Product Prices: View the total price and price per item for a more transparent shopping experience (for 'Added to Cart' events).

How Does It Work?

When a user adds a product to their cart or views a product, the event list in the session player will now display the product photo, name, and for 'Added to Cart' events, the price. This offers a more detailed overview of the cart's contents and the products viewed.

We're thrilled to announce that LiveSession is now seamlessly integrated with Shopify, marking a significant leap forward in optimizing your online store's performance. By bridging LiveSession's detailed analytics with Shopify, you unlock a comprehensive understanding of your customers' behaviors, empowering you to enhance their shopping experience, minimize checkout drop-offs, and significantly boost your sales.

What does this mean for your Shopify store?

• Effortless Installation: Whether you're a new or existing LiveSession user, integrating with your Shopify store is straightforward. Follow our step-by-step guide to get started.
• Automatic Event Tracking: From the moment LiveSession is installed, your store will begin tracking user interactions like "Added to Cart", "Product Viewed", "Ordered" and more, providing you with actionable insights right out of the gate.
• Deep Dive Analytics: Utilize Session Replays, Funnels, Dashboards & Metrics, Heatmaps, and Event Tracking to gain a clear view of customer journeys, identify bottlenecks, and optimize your store layout and product placements for improved conversions and customer satisfaction.

Do you have a Shopify store? Install our integration to take your analytics to the next level: https://apps.shopify.com/livesession-app

Hello LiveSession users!

We're excited to share a small but impactful enhancement to improve your experience: you can now use emojis in the names and descriptions of dashboards, metrics, segments, and funnels!

What are the benefits?

•  📈 Enhanced Readability: Quickly identify and differentiate various elements with a splash of color.
• 🗂️ Improved Organization: Use emojis to categorize and prioritize at a glance.
• ✨ Personalized Experience: Add a personal touch to your analytics environment.

How to use it?

Just add emojis from your keyboard when you name or describe things in LiveSession.

We hope this enhancement makes your interaction with LiveSession more enjoyable and efficient. Your feedback is always welcome!

Today, we’re excited to announce that we released a bunch of improvements for LiveSession Metrics!

1. Editing metric name

You can now easily change the name of the Metric or add a description to it. Just click on the name of metric:

2. New properties for dimensional metric

You can now group by properties like Referrer, Start URL, Exit URL, and UTM Tags.

3. New properties to choose in Properties Metric

More properties are available to choose from. 

4. Dimensional metric for events

Dimensional metric is now available for events type metric: 

5. Dimensional metric supports custom properties

You can now group dimensional metric values using your own custom properties:

We have made managing filters easier. From now, you can change the filter type directly for the filters list. Also, filters are grouped now, so adding an event or property filter shows you only possible filters for the section:

Event filters:

Property filters: