We're thrilled to announce that LiveSession is now seamlessly integrated with Shopify, marking a significant leap forward in optimizing your online store's performance. By bridging LiveSession's detailed analytics with Shopify, you unlock a comprehensive understanding of your customers' behaviors, empowering you to enhance their shopping experience, minimize checkout drop-offs, and significantly boost your sales.

What does this mean for your Shopify store?

• Effortless Installation: Whether you're a new or existing LiveSession user, integrating with your Shopify store is straightforward. Follow our step-by-step guide to get started.
• Automatic Event Tracking: From the moment LiveSession is installed, your store will begin tracking user interactions like "Added to Cart", "Product Viewed", "Ordered" and more, providing you with actionable insights right out of the gate.
• Deep Dive Analytics: Utilize Session Replays, Funnels, Dashboards & Metrics, Heatmaps, and Event Tracking to gain a clear view of customer journeys, identify bottlenecks, and optimize your store layout and product placements for improved conversions and customer satisfaction.

Do you have a Shopify store? Install our integration to take your analytics to the next level: https://apps.shopify.com/livesession-app

We're excited to share something you've asked for: Dashboards in LiveSession! This new feature makes it easy to see and understand your data, helping you make better decisions quickly.

Discover the Power of Dashboards

• Metrics Visualization: Use Single Metric cards for quick insights into key indicators like average order value. Monitor Trends to track changes over time and use Dimensional cards to compare data across various criteria for thorough analysis.
• Diverse Metrics Tracking: Track different data types such as sessions, users, events, and properties. Use functions like Sum, Max, Min, and Average for in-depth analysis tailored to your needs.
• Contextual Text Cards: Add explanatory text or context to your dashboards to guide viewers through your data story, making your insights accessible to everyone.
• Easy Customization and Sharing: Create a dashboard that reflects your priorities, and choose to share your insights with team members or keep them private.

Getting Started

Creating your dashboard is simple:

1. Navigate to Dashboards: Find the "Dashboards" tab on the LiveSession platform.
2. Create Your Dashboard: Start by clicking "Create new dashboard" and then "Add your first card" to select from our library or create a new metric.
3. Customize and Organize: Arrange your cards, add context with text, and save your layout.
4. Share Your Insights: Decide on the visibility of your dashboard to enhance collaboration across your team.

Read more about dashboards: https://help.livesession.io/en/articles/8984925-dashboards

We believe these dashboards will become an indispensable part of your analytics toolkit, streamlining your data analysis and enhancing your decision-making process.

As always, we're eager to hear your feedback and see how you leverage Dashboards to boost your data-driven strategies.

Hello LiveSession users!

We're excited to share a small but impactful enhancement to improve your experience: you can now use emojis in the names and descriptions of dashboards, metrics, segments, and funnels!

What are the benefits?

•  📈 Enhanced Readability: Quickly identify and differentiate various elements with a splash of color.
• 🗂️ Improved Organization: Use emojis to categorize and prioritize at a glance.
• ✨ Personalized Experience: Add a personal touch to your analytics environment.

How to use it?

Just add emojis from your keyboard when you name or describe things in LiveSession.

We hope this enhancement makes your interaction with LiveSession more enjoyable and efficient. Your feedback is always welcome!

Today, we’re excited to announce that we released a bunch of improvements for LiveSession Metrics!

1. Editing metric name

You can now easily change the name of the Metric or add a description to it. Just click on the name of metric:

2. New properties for dimensional metric

You can now group by properties like Referrer, Start URL, Exit URL, and UTM Tags.

3. New properties to choose in Properties Metric

More properties are available to choose from. 

4. Dimensional metric for events

Dimensional metric is now available for events type metric: 

5. Dimensional metric supports custom properties

You can now group dimensional metric values using your own custom properties:

Check out the tutorial on how to connect Zapier: https://livesession.io/help/zapier-integration/

Today, we are thrilled to announce that Metrics are now in open beta and being rolled out to everyone, bringing quantitative analytics into LiveSession! 

What are Metrics?

With Metrics, you can track key interactions and KPIs on your site or application. Metric can be one of those types:

• Sessions - Count of sessions
• Unique Users - Count of unique users in sessions (e.g. how many users registered last month)
• Events - the number of times the selected event happened (e.g. how many times users clicked on the signup button)
• Properties - The count of numeric properties in the sessions. You can count the value using Sum, Max, Min, Average functions (e.g.. a count of the duration across the sessions or a average page load time)

The definition of metric can include filters that narrow the input data for the metric. 

The result of the Metric can be displayed as:

• Trend - Displaying the sum of sessions, users, events, or properties over a period of time. The interval of this metric depends on the time range. For a single day, metric shows values in hourly intervals, for days (up to 30) in daily intervals, and for more than 30 days in weekly intervals.
  
  
  
  
  
• Number - A single number representing the count of sessions, users, events, or properties. For time-based properties, the unit is also presented.
   
  
  

• Dimensional - List of the most accurate values grouped by the selected property. For instance, count of console errors grouped by country, system, or browser. Dimensional metric shows up to 10 top values. 

  
  

  

Combining Metrics with Sessions

The sessions list applicable to Metrics, will be provided below the data visualization. You can click on the play button to navigate to a session. 

Adding Metrics to Dashboards

Dashboards are currently under development, so adding Metrics there is not available yet. This functionality will be available when we release Dashboards.

Upcoming improvements

We are planning to improve metrics with those functionalities in the upcoming months:

• Support events in dimensional metric
• Comparing segments or time ranges in metric 
• Support for custom properties in grouping for dimensional metric
• Filtering by dimension in metric’s sessions list
  
  

During this open beta phase, Metrics remain free to use for everyone. We welcome your feedback about how you’re using Metrics, what you’re having issues with or any ideas on what you’d like to see in Metrics. Give it a try, and let us know what you think.

For example, those URLs:
www.my-sample-store.com/product/mango-123
www.my-sample-store.com/product/lemon-456
www.my-sample-store.com/product/organe-798

It can be treated as a single “Product Page”
www.my-sample-store.com/product/**

Pages can be used as a filter in session search. In the future, we will allow the use of Pages in Click maps.

Today, we’re excited to announce a powerful new feature for LiveSession: the ability to use Webhooks as a delivery channel for Alerts.

Webhooks are a powerful tool for developers, allowing them to receive real-time notifications when events occur in their applications. This makes them an ideal delivery channel for LiveSession's Alerts, which notify users when key events occur in their applications.

Learn more about how to start using Webhooks on our developers' site: https://developers.livesession.io/webhooks/introduction/

If you have any questions about setting up Webhooks, our support team is always here to help.

We have made managing filters easier. From now, you can change the filter type directly for the filters list. Also, filters are grouped now, so adding an event or property filter shows you only possible filters for the section:

Event filters:

Property filters:

Starting today, LiveSession lets you watch your live users with almost no-delay streaming. Clicking on the "Go live" button, allow you to turn on the live preview: 

To give you more information, we display if the user is active or the user's mouse isn’t moving (inactive), or the user is in another tab (unfocused):

This functionality and our customer support software integrations like Intercom, LiveChat, or Zendesk can make your support process easier. 

Live preview is currently in the Beta phase, so feel free to let us know what you think about it!