This feature has been requested a lot, and it’s finally here! We’ve just released click maps.

Click maps show you where the users clicked on your page. They also display rage clicks and error clicks.

Our click maps are constantly developing, LiveSession allows users to access the BETA version in the app. To gain access to this new feature, go on any session recording, and click the “Clickmap BETA” to request the use of it.

LiveSession click maps are:

• Dynamic – You can use any filter you like to segmentize the results
• Fully retroactive – Click maps can be created from data you’ve collected in the past
• Comprehensive – They use all available data to create a visualization

See what they look like in action:

In the near future, you will be able to display click maps as heatmaps. Sign up for our newsletter to receive updates! Here’s a small preview of what you can expect:

We’ve just added two new filters to help you with form analytics!

The form submit filter will help you find sessions where the users submitted a particular form. You can search for it with the CSS selector.

With the form value filter, you’re able to search for particular values submitted in the forms. Depending on your needs, you can choose to filter either by value or the CSS selector.

Need more help? Check out our form analytics tutorial!

We’ve just improved sharing session recordings in LiveSession! Here’s what’s new:

• You can choose to share the recording with anyone, or with your teammates only:

  

• You can set the recording to start at a particular moment. This is especially helpful when you’d like to point to a specific moment:

  

If you have any other ideas for improvement, we’re happy to hear from you! Feel free to get in touch via live chat or send us an email to hello@livesession.io

Filters are the core features of LiveSession. To make your work easier, we’ve just introduced a range of new features:

New filter: pages count

By your request, you can now filter recordings by pages count. For instance, you can only choose to see sessions where the user has visited more than three pages on your website.

Update: Duplicate and disable filters

Pages count is not the only request we’ve answered! Also by popular demand, you can now duplicate the filter in just one click. Adding multiple variables is now much faster.

What’s more, you can also use the toggle to temporarily disable the filter and compare results. You don’t have to delete it completely anymore.

Update: Autocomplete for event filters

What’s more, using event filters is now much easier!

LiveSession will now suggest relevant values. We autocomplete the filters with top results, like in the screenshot above.

If you have any other ideas for improvement, we’d love to hear from you! Please get in touch via live chat or send us an email to hello@livesession.io

Watching session replays became smoother. We’ve just launched autoplay in LiveSession!

When one recording ends, you’ll see a progress bar. You can choose to replay the same session once again or cancel the autoplay. If you do nothing, you’ll be automatically redirected to the next session.

Go to your session recording list and try it yourself!

As usual, if you have any questions or ideas for improvement, feel free to get in touch via live chat or send us an email to hello@livesession.io

Would you like to share your favorite apps with the public? Maybe you’d like to show your customers that you’re using GDPR-compliant tools?

If you enjoy using LiveSession, now you have a chance to express it and get 5,000 sessions for free!

Add our badge on your website to get extra sessions. Just paste a piece of code in the footer and let us know via email – it’s that simple!

Read more about badges and claim your sessions today.

Install the tracking code with our new package for React and Angular applications. Say hello to LiveSession SDK!

We’ve prepared a package that will help developers work with API and install code faster and more easily on a single page application.

Now you can add a tracking code to your React or Angular app. We made the installation process simple and intuitive.

Interested? You can read our help article, or the documentation on the LiveSession Developers page.

And there is more: we’ve also released a Gatsby plugin! Many of you have asked for this plugin, as this platform is growing rapidly.

To install LiveSession on your Gatsby website, read the tutorial on the official plugin’s page, or in our help center.

If you have any ideas for improvement, send us an email to hello@livesession.io. Other new integrations are coming soon. Stay tuned!

Great news for Intercom users. We’ve just released a new integration!

The integration adds a LiveSession recording link to every Intercom conversation with an identified user:

Now you can open recordings of a specific user directly from Intercom. You don’t have to search for the right session manually anymore. This improvement will be particularly helpful for your tech support agents.

What’s more, the integration allows you to add recording URLs as an attribute or a user’s event in Intercom. If you’re interested in details, you can read more in our help center.

Sounds like just what you needed?

Install now

As always, we’re happy to help if you have any questions. Please get in touch via live chat in the bottom right corner or send us an email to hello@livesession.io

We’re happy to announce that we’ve answered one of the most common requests!

From now on, you can assign different user roles in LiveSession. Your teammates can use the app as:

• User– Can watch and analyze sessions. Can’t add a new website, or other Users, can’t access Invoices and Plan & Billing. They can only see basic plan info and how many sessions are left on the account.
• Admin– Full access, can edit user roles.
• Owner– Full access, can edit user roles. They can’t be removed from the account.

Here’s how it looks like in the app:

We’re happy to announce that we’ve answered one of the most common requests!

From now on, you can assign different user roles in LiveSession. Your teammates can use the app as:

• User– Can watch and analyze sessions. Can’t add a new website, or other Users, can’t access Invoices and Plan & Billing. They can only see basic plan info and how many sessions are left on the account.
• Admin– Full access, can edit user roles.
• Owner– Full access, can edit user roles. They can’t be removed from the account.

Here’s how it looks like in the app: