We’ve just launched a long-awaited feature: Funnels. With LiveSession Funnels, you can track sets of actions your users take while visiting your website. See which parts of your customers’ purchase path could be improved or increase conversion rates on your subscription forms.

To create your first funnel, simply open the Funnels tab:

From here, you can view, edit, duplicate and analyze funnels you already created. When creating a funnel, you can use any of the LiveSession filters.

We're happy to announce a Beta version of LiveSession's REST API!

From now, you'll be able to retrieve information about your data programmatically. You can, for example, use the API for a deeper analysis of the data collected by LiveSession.

To get started, go to Settings > API Tokens and then click the "Create Token" button.

If you need more technical details, take a look at LiveSession Developers.

You can now use console error logs as a filter to see all sessions when any specific error occurred:

We have redesigned a website list available in the app’s upper left corner. You can search and “star” websites to gain instant access to them:

If you identify your users with their email addresses and want to provide a link to a list of specific user’s sessions (i.e. from your CRM), you can do that using the following URL template:

https://app.livesession.io/app/sessions?email={{email}}

We’re taking our integration with LiveChat to the next level.

From now on, it’ll be easier to connect LiveSession to a market-leading live chat solution and add context to each conversation you are having.

With just a couple of clicks, you can add more context to every conversation you are having. Our LiveChat integration will add a link to the user’s session to each chat so that you can access it easily.

Get to know what the user you are talking to was doing on your website and enchant your visitors with excellent support:

Integrating LiveChat with LiveSession makes it easier to provide customer support and debug technical issues.

Start using our LiveChat integration now, visit LiveChat in Integrations Marketplace.

We’ve added segments notifications to LiveSession!

From now, you can get notified about the changes in a chosen segments on email. Notifications can be sent on a daily or weekly basis.

To get started, simply click the “Add to summary” button while the segment is selected.

Next day, you'll receive a summarized list of the segments you’re following with the number of sessions from the past day or week (depending on your settings).

You can change Segments summary settings: “Settings > Notifications”:

Also, you can add or remove segments that you want to be included in the summary.

We’ve just launched a User Journey preview in LiveSession!

This feature allows you to discover the most important actions made during the user’s session.

To open it, hover on “pages” link and click “See whole journey” :

Next, you will see the timeline of the user’s page visit and events like Clicks, Errors, Rage Clicks, Form actions, and Custom Events.

If you have any other ideas for improvement, we’re happy to hear from you! Feel free to get in touch via live chat or send us an email to hello@livesession.io

We're excited to announce that we've released new feature called Custom Events. This feature allows you to track custom actions that your users perform along with custom event properties.

From now on Timeline is enriched with your events tailored for your business needs.

If you need more information take a look here.

This feature has been requested a lot, and it’s finally here! We’ve just released click maps.

Click maps show you where the users clicked on your page. They also display rage clicks and error clicks.

Our click maps are constantly developing, LiveSession allows users to access the BETA version in the app. To gain access to this new feature, go on any session recording, and click the “Clickmap BETA” to request the use of it.

LiveSession click maps are:

• Dynamic – You can use any filter you like to segmentize the results
• Fully retroactive – Click maps can be created from data you’ve collected in the past
• Comprehensive – They use all available data to create a visualization

See what they look like in action:

In the near future, you will be able to display click maps as heatmaps. Sign up for our newsletter to receive updates! Here’s a small preview of what you can expect: